KeptCue

Support

KeptCue · updated 2026-11-09

Need a hand with KeptCue? Email support@chamsdel.online. A real person reads every message, usually within two working days. Tell us your iPhone model and iOS version if something looks broken.

Reminders don't arrive

The weekly summary (Sundays) is free; a reminder on the day each job is due is part of KeptCue Pro. Check Settings in KeptCue: it shows whether Pro is active, whether the weekly summary is on, and whether notifications are allowed.
If notifications are off, open the iPhone Settings app, tap Notifications, then KeptCue, and allow them.
Each job has its own reminder switch on its page. Make sure it is on.
Focus modes can hold back notifications. Add KeptCue to the allowed apps if you want reminders during Focus.

Restore a purchase

Open Settings in KeptCue and tap "restore purchases". Use the same Apple Account you bought Pro with. This works for the yearly, weekly and lifetime plans.

Cancel or change your plan

The lifetime plan is a one-time purchase and never renews. Subscriptions are managed by Apple. Open the iPhone Settings app, tap your name, then Subscriptions, then KeptCue. You can also tap "manage subscription" in KeptCue's Settings. Deleting the app does not cancel a subscription.

Move to a new phone

Your jobs live only on your phone. Setting up a new iPhone from an iCloud backup usually brings them along. To be sure, tap "save a backup" in KeptCue's Settings first and keep the file.

Delete your data